Neat Photo Support
If you need help with Neat Photo, you're in the right place.
Our team is here to assist you with any questions, issues, or feedback.
Contact Information
You can contact us at any time. We typically respond within 24–48 hours.
Email Support:
support@neat.photoPlease include your device model, iOS version, and a brief description of the issue so we can assist you faster.
Account & Data
Neat Photo uses Sign in with Apple or Google to create your account. We do not collect passwords or sensitive data. You can delete your account at any time from Settings → Account → Delete Account.
Troubleshooting
Try these steps if something isn't working:
- Force-quit and reopen the app
- Ensure you're on the latest version of iOS
- Restart your device
- Make sure you have a stable internet connection
If the issue persists, contact us via email.